THE STATUS OF SERVANT LEADERSHIP, ORGANIZATIONAL COMMITMENT, AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR: A CASE STUDY OF STATE OWNED HEI’S IN SOUTHERN ETHIOPIA

Abstract

Servant leadership is a holistic leadership strategy that emphasizes follower growth in the areas of ethics, reason, emotion, relationships, and spirituality. A measure of an employee's identification with the organization's aims and guiding principles, how much the company trusts in them, and how hard they work to remain a part of it is also reflected in their organizational commitment. A case study of state-owned HEI's in Southern Ethiopia aims to assess the condition of servant leadership, organizational commitment, and organizational citizenship behavior. The design inquiry method systematically addresses both qualitative and quantitative elements using a mixed methods research approach. For administrative purposes, the research was carried out at two institutions that were chosen from a particular layer. They were Wolayita Sodo University and Dilla University. The two universities then choose eight colleges altogether at random. In particular, a simple lottery system, which is primarily a random sampling approach, selected four candidates from Wolayita Sodo University and Dilla University. Stratified random sampling is used to choose 242 trainers out of a pool of 611. Primary and secondary data sources are included in this study. The main data were gathered using semi-structured interviews and organized questionnaires, while the secondary data were derived from books, periodicals, and papers about the servant's leadership, organizational commitment, and organizational citizenship behavior. Descriptive statistics (mean, standard deviation) were used to analyze the study. Although there is some degree of rapport and attachment between respondents, there may be room for improvement in promoting a greater sense of commitment and personal meaning. Generally speaking, the data reveals respondents who actively promote collaboration, knowledge sharing, and problem-solving in their workplace. It also demonstrates a firm dedication to helping coworkers.